Dein Lieblingsladen Concept GmbH
Düsseldorfer Str. 113
45481 Mülheim
Germany

info@deinlieblingsladen.de

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we inform you in detail about how we handle your data.

You can visit our websites without providing any personal information. With each visit to a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred, and the requesting provider (access data) and documents the retrieval.

This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. According to Art. 6 para. 1 lit. f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, which are overriding within the scope of a balancing of interests. All access data will be deleted at the latest seven days after the end of your visit to the site.
Hosting services by a third-party provider In the context of processing on our behalf, a third-party provider provides us with hosting and website display services. This serves to protect our legitimate interests in a correct presentation of our offer, which are overriding within the scope of a balancing of interests. All data collected in connection with the use of this website or in forms provided for this purpose in the online shop, as described below, are processed on its servers. Processing on other servers only takes place within the scope explained here.
This service provider is located within a country of the European Union or the European Economic Area.

We collect personal data when you voluntarily provide it to us during your order, when you contact us (e.g., via contact form or email), or when you open a customer account. Mandatory fields are marked as such, as in these cases we absolutely need the data for contract processing, or to process your contact or open the customer account, and you cannot complete the order and/or account opening or send the contact without providing them. What data is collected is evident from the respective input forms. We use the data you provide in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for contract processing and handling your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiration of tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a function provided for this purpose in the customer account.

For the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in with your access data to the payment service provider during the order process. The data protection declaration of the respective payment service provider applies in this respect.

Email marketing with newsletter subscription If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.

The newsletter is sent by a service provider as part of processing on our behalf, to whom we pass on your email address for this purpose.
This service provider is located within a country of the European Union or the European Economic Area.

Credit Assessment and Scoring when Selecting BillSAFE (PayPal Purchase on Account) If you choose the payment method "Purchase on Account" via the PayPal service "BillSAFE" (www.billsafe.de), you will be asked during the order process to consent to the transmission of the data required for payment processing and an identity and credit assessment to PayPal in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. If you give your consent, this data will be transmitted to PayPal. For the purpose of its own identity and credit assessment, PayPal or partner companies commissioned by PayPal transmit data to credit agencies and receive information from them, as well as possibly credit information based on mathematical-statistical procedures, in the calculation of which, among other things, address data are included. Detailed information on this and on the credit agencies used can be found in PayPal's data protection information. PayPal uses the received information about the statistical probability of a payment default for a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent to PayPal at any time. However, PayPal may still be entitled to process, use, and transmit your personal data if this is necessary for contractual payment processing or legally required or ordered by a court or an authority.

To make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies). You can find the duration of storage in the overview in your web browser's cookie settings. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

• Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
• Safari™: https://www.apple.com/legal/privacy/de-ww/cookies/
• Chrome™: https://support.google.com/chrome/answer/95647
• Firefox™: https://support.mozilla.org/de/kb/cookies-informationen-websites-auf-ihrem-computer
• Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis.
This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), for website analysis. This serves to protect our legitimate interests in an optimized presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is truncated before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymised IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other Google data. After the purpose has ceased and our use of Google Analytics has ended, the data collected in this context will be deleted. Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be placed on your device. If you delete your cookies, you must click the link again.

Use of social plugins from Facebook, Instagram using the Shariff solution.

Our website uses social buttons from social networks. This serves to protect our legitimate interests in the optimal marketing of our offer, which are overriding in the context of a balancing of interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but only using an HTML link. This integration ensures that when you access a page of our website that contains such buttons, no connection is yet established with the servers of the provider of the respective social network. If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, where you can (possibly after entering your login data) activate the Like or Share button, for example. For the purpose and scope of data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options for the protection of your privacy, please refer to the data protection notices of the providers.

• Facebook: http://www.facebook.com/policy.php
• Instagram: https://help.instagram.com/155833707900388

If you have given us your express consent to do so in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we will use your e-mail address to remind you to submit a review of your order via the rating system we use. This consent can be revoked at any time by sending a message to the contact option described below. Review reminder by Trusted Shops If you have given us your express consent to do so in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we will send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you a review reminder by e-mail. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

As a data subject, you have the following rights:

• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• in accordance with Art. 16 GDPR, the right to request the immediate rectification of inaccurate personal data stored by us or the completion of incomplete personal data;
• in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is
  - for the exercise of the right to freedom of expression and information;
  - for compliance with a legal obligation;
  - for reasons of public interest or
  - for the establishment, exercise or defense of legal claims
  necessary;
• in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, if
  - the accuracy of the data is contested by you;
  - the processing is unlawful, but you oppose its erasure;
  - we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
  - you have objected to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transmission to another controller;
• in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company's registered office.
  

For questions regarding the collection, processing or use of your personal data, for information, rectification, blocking or erasure of data, as well as the withdrawal of granted consents or objection to a specific data use, please contact us directly via the contact details in our imprint.

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Right to object

Insofar as we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.